Privacy Policy – Buds to Blossom, Chennai
1. Introduction
Buds to Blossom is committed to protecting the privacy of our clients, including children, parents, and guardians. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our services, including Occupational Therapy (OT), Speech Therapy (ST), Special Education (SE), Play Groups, and Teletherapy (Online Therapy).
2. Information We Collect
We collect the following types of information to provide effective therapy services:
- Personal Information: Name, contact number, email address, and residential address.
- Health Information: Medical history, therapy progress reports, and doctor recommendations.
- Payment Information: Payment receipts and billing details.
- Online Data: IP address, device information, and interaction details for teletherapy sessions.
3. How We Use Your Information
Your information is used to:
- Schedule and manage therapy appointments.
- Develop personalized therapy plans.
- Track therapy progress and share reports with parents.
- Improve our therapy services and client experience.
- Process payments and generate invoices.
- Ensure compliance with legal and regulatory requirements.
4. Data Protection and Confidentiality
- We implement strict security measures to protect personal and medical information.
- Your data is stored securely and accessed only by authorized personnel.
- Information is not shared with third parties unless required by law or with your explicit consent.
5. Teletherapy Data Protection
For online therapy services:
- All teletherapy sessions are conducted over secure and encrypted platforms.
- No session recordings will be made without prior consent.
- Parents/guardians are responsible for ensuring a private and safe environment for online sessions.
6. Sharing of Information
We do not sell or share personal data with third-party marketers. However, information may be shared with:
- Medical professionals involved in the child’s therapy, only with parental consent.
- Legal authorities if required under applicable laws.
7. Parents’ and Guardians’ Rights
As a parent or guardian, you have the right to:
- Access and review your child’s therapy records.
- Request modifications or corrections to your personal data.
- Withdraw consent for data collection and usage (subject to legal and contractual obligations).
8. Data Retention Policy
- Personal and medical records are retained for as long as necessary to provide therapy services.
- Once a client discontinues services, data may be archived securely or deleted upon request.
9. Cookies and Online Tracking
Our website may use cookies to improve user experience. Users can disable cookies through browser settings.
10. Updates to Privacy Policy
Buds to Blossom reserves the right to update this Privacy Policy periodically. Any changes will be communicated through our official channels.
11. Contact Information
For privacy-related inquiries or concerns, contact us at:
- 📞 Phone: 044 2374 5287 / 044 4217 0927 / +91 94871 05950
- 📧 Email: balaji.ot@gmail.com
By using our services, you agree to the terms outlined in this Privacy Policy.